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About Us

FREQUENTLY ASKED QUESTIONS
Do you have a question? Chances are, it is not the first time we have heard it. Check here for quick answers to the questions we are asked most often.

Does the Heart and Stroke Foundation provide medical advice?

What about financial assistance to heart and stroke patients?

What is the difference between Sponsorship and Gift in Kind? When would an income tax receipt be issued?

How can I make a donation to the Heart and Stroke Foundation?

What is the Foundation’s cost of fundraising?

How do I apply for a research grant from the Heart and Stroke Foundation?

I would like to learn more about volunteerism. Who do I contact?

Is there a Heart and Stroke Foundation diet?

Questions about Emergency Cardiac Care (ECC) and Cardiopulmonary Resuscitation (CPR)

What is an electronic tax receipt (e-receipt)?

What is your refund policy for online donations and pledges?

 

Does the Heart and Stroke Foundation provide medical advice?

The Heart and Stroke Foundation provides information on heart disease and stroke in general, based on the best science available today. We welcome your inquiries and comments, but please contact your doctor with any questions you may have about your personal health.

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What about financial assistance to heart and stroke patients?

The Heart and Stroke Foundation raises funds to support research and health promotion programs. We feel that we can help more Canadians by investing in research and education that lead toward the prevention of heart disease and stroke as well as better treatments for the disease. If you need financial assistance or other personal support to help you or someone you care for with their illness, your provincial Ministry of Health, along with local service clubs, social services, hospital foundations, and others can help you.

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What is the difference between Sponsorship and Gift in Kind? When would an income tax receipt be issued?

Sponsorship occurs when a company provides funding and receives a benefit in return, such as public profile for its corporate citizenship (i.e. as sponsor of a major Foundation event). In this case, an income tax receipt is not issued.

Gift in Kind occurs when a company donates either property or services and does not receive a benefit from the donation. In this case an income tax receipt would be issued.

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How can I make a donation to the Heart and Stroke Foundation?

You can donate in many ways. You can donate to our canvassers during Heart Month in February, through your participation in fundraising events, in memory of someone, or through planned giving.  These and the many other means of contributing help us fight the disability and death caused by heart disease and stroke.

  • Contact your local Heart and Stroke Foundation office to find out about fundraising events, in memoriam donations, and planned giving, or
  • Donate online or by calling 1-888-HSF-INFO (1-888-473-4636). You can also complete and print a donation form, and mail, fax or deliver it in person with your donation to your local Heart and Stroke Foundation Office.

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What is the Foundation’s cost of fundraising?

Every donation helps the Foundation move closer to its mission of healthy lives free of heart disease and stroke. Together we will make it happen. For details on how we invest donor dollars, click here.

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How do I apply for a research grant from the Heart and Stroke Foundation?

For information on what kind of grants are available and when to apply for them, please visit our research site.

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I would like to learn more about volunteerism. Who do I contact?

The Heart and Stroke Foundation of Canada is a volunteer-driven organization. Volunteers help us fulfill our mission by participating at every level of our activities. Volunteers guide the long-term planning and direction of the Foundation through their membership on our Board of Directors. They help raise funds by participating in the door-to-door campaign during Heart Month and other events. They deliver our health promotion programs, including CPR courses, and others. They are our most valued resource, more than 130,000 strong across Canada.

To volunteer, please contact your local Heart and Stroke Foundation office for volunteer opportunities in your area.

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Is there a Heart and Stroke Foundation diet?

The Heart and Stroke Foundation warns the public to be wary of a diet claiming to be the Heart and Stroke Foundation diet. This is a fad diet that is neither endorsed nor developed by the Foundation. This diet may be referred to under a number of names, such as, The Heart diet, The Heart Foundation diet, or The American Heart Association diet. Fad diets often provide unrealistic menus or suggest the diet be followed for a specific length of time. The Heart and Stroke Foundation urges all Canadians to eat a healthy, balanced diet that is lower in fat and includes a variety of foods from each of the four food groups (vegetables and fruit, grains including whole grains, milk and alternatives, and meat and alternatives) from Canada's Food Guide every day. A diet that varies significantly from the Food Guide should only be followed when under the supervision of a qualified health professional, such as a registered dietitian.

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Questions about Emergency Cardiac Care (ECC) and Cardiopulmonary Resuscitation (CPR)

1. How can I order ECC and CPR products and materials?

PROVIDER AND INSTRUCTOR MANUALS (ACLS, BLS (CPR and AED), PALS, NRP)

Laerdal Medical Canada Ltd. distributes all Heart and Stroke Foundation Emergency Cardiac Care (ECC) materials except provider and instructor cards, written evaluations and Heart and Stroke Foundation educational and health promotion pamphlets. ECC provider and instructor manuals (ACLS, BLS (CPR and AED), PALS, NRP) can be obtained directly from Laerdal Medical Ltd., toll free, at 1-888-LAERDAL (1-888-523-7325), or by visiting their website at www.laerdal.ca

PROVIDER AND INSTRUCTOR CARDS, WRITTEN EVALUATIONS

Provider and instructor cards, written evaluations and the Heart and Stroke Foundations educational pamphlets can be obtained from your provincial Heart and Stroke Foundation office.

CPR Products such as masks, mannequins, etc.

The Heart and Stroke Foundation does not recommend one brand of mannequin over another, nor does the Foundation recommend any specific product-line of barrier devices or masks. Contact your local medical or first aid supply distributor to obtain information on the products available in your area.

2. Where can I find a list of courses in my area?

The Heart and Stroke Foundation of Canada offers a variety of courses to meet your training needs. Find a CPR/AED course at our resuscitation website.

3. How do I become an instructor?

To become a Basic Life Support Instructor (BLS), you must participate in a BLS Instructor course. Pre-requisites for the course include:

  1. Successful completion of a Basic Rescuer (BLS-C) course within the last 12 months.
  2. Successful completion of a Basic Rescuer skill performance evaluation within the month previous to the course.

The Heart and Stroke Foundation of Canada offers a variety of courses to meet your training needs. Find a CPR/AED course at our resuscitation website.

4. What are the new Emergency Cardiac Care (ECC) Guidelines and how can I get a copy?

The 2010 Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiac Care: An international consensus on science, were published in October 2010 as a supplement to Circulation, Volume 122, Number 18.

The Guidelines were developed by the International Liaison Committee on Resuscitation (ILCOR) and are the result of an international consensus on science to update previous recommendations for CPR and ECC. The Guidelines are based on published scientific evidence and all of the recommendations underwent thorough, evidence-based review.

For more information on the 2010 Guidelines please visit www.heartandstroke.ca/CPRguidelines.

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What is an electronic tax receipt (e-receipt)?

When you make your online donation to the Heart and Stroke Foundation, an electronic tax receipt will be delivered instantly to your e-mail inbox. The electronic receipt is in an unalterable PDF format, and is your official receipt for income tax purposes. Simply print out the receipt and include a copy with your income tax return.

You will need Adobe Acrobat Reader to view and print your receipt. If you do not have Adobe Acrobat Reader, it can be downloaded free of charge at: http://www.adobe.com

To Download Acrobat Reader

If you have difficulty viewing or printing your receipt, please contact us at donations@hsf.on.ca and we will send you a paper copy of your receipt. Please include your full name and address in the e-mail. You can also reach us by calling 1-888-HSF-INFO or 416-489-7111.

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What is your refund policy for online donations and pledges?

In the event of a discrepancy or error with your online transaction, please contact donations@hsf.on.ca. Please include your name, telephone number and the date and amount of your transaction. The Heart and Stroke Foundation is committed to ensuring all discrepancies are resolved within 10 business days.

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